what would I include in my contingency plan if I am going to build a website which includes a shopping cart ?

...



2 Responses to “what would I include in my contingency plan if I am going to build a website which includes a shopping cart ?”

  1. The Muse says:

    Hi, Sweetmelissa,
    I was overwhelmed by all of the info at this site. I wanted to share it with you before I forgot why I was there. I kept getting sidetracked. Have a look and get your info.
    Lots of good wishes getting your website up and running.
    OOPS, I’m getting blocked! I’ll have to give it to you like this.
    The site is for "squidoo" and you’ll have to enter the www and the dot com.

    The Muse

  2. Scott Clark of websiteadvice.com says:

    Here are some important considerations for your plan.

    1. data retention.
    2. financial institution requirements (e.g. VISA)
    3. rapid recovery of business operations.
    4. litigation risks.

    Data Retention:

    For your workplace computers, I recommend an off-site backup solution. Hosted solutions vary widely in price but have come down a lot in the past year. I do not recommend Carbonite – it has too many limitations. I recommend using the best solution you can afford.

    For customer information, I recommend learning to use TruCRYPT, a free, open source encryption tool that uses industrial-strength encryption. The cool thing about this is the way it makes your encrypted files look just like a disk drive. I use "S:" drive, which stands for secure, for all of my secured information – such as customer credit card numbers. When I leave the computer, the crypt drive is unmounted, and impossible to open. The encrypted drive then looks just like a file, which can be backed up using the aforementioned solution.

    I recommend that all of your financial records, email lists, and other business operations be recorded using this solution.

    I use a Fujitsu ScanSnap sheet-fed scanner to produce PDF files from all important business documentation. Those are saved to my "S" volume and backed up daily. If I had a fire or other disaster, my important documentation is saved. I have a little red stamp ($10) that says "scanned" I stamp all documents with before filing them. I have tried other scanning solutions but this one takes the cake.

    Insurance… I recommend a policy for retailers known as Errors and Omissions, but you should ask your insurance company what they think – keeping in mind they want to sell you as much as you’ll take. I recommend policies to cover litigation expenses for products you sell.

    Lawyer – have a great lawyer. Set up appropriate disclaimers and make sure they are conspicuously presented for the consumer. Make sure you have an arbitration clause on all legal documents, and do what you can to reduce the risk of litigation that might come from defective products you sell – drop ship or not!

Leave a Reply

You must be logged in to post a comment.